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| Roboblock *12 - By: Shawn Davis. |
Roboblock *12
by Shawn Davis.
How it works:
Robo caller is calling a recipient’s phone....
The call is connected, the recipient finds out that it is a robocaller, the
recipient hangs up and then dials *12, the system will repeat the last inbound phone number that called and will
ask the recipient to press 1 if they wish to block the last inbound
phone number that recently called for 120 days or stay on the line for more options.
If the recipient stays on the line for more options they will have the
chance to remove previously blocked number(s) as stated below.
How to get a blocked number unblocked:
In the event a number gets blocked and wants to request to get unblocked,
the blocked number would call the recipient’s phone number again. The system
will recognize that the number was blocked in the past and gives the blocked
number an option to send an automated request to the recipient to have the
blocked number removed from the block list. (Once every 30 days).
If the blocked caller tries to go
through the re-verification with in the 30 day time frame, the system
will announce to the blocked caller that “the recipient party has denied their
request to be unblocked and they may try another request in 30 days”.
(Note: The system will not tell the blocked user when the 30 day block date has
started or ends – it will be up to the blocked caller to make good judgment of
when the 30 days has been exhausted to retry the re-verification attempt.)
The unblock process example:
Greeting: Welcome to the unblock verification system:
Para continuar este mensaje en español por favor presione dos ahora.
If 2 is selected then the system will speak the verification process in
en español.
“The caller you are
trying to call has blocked your phone number in the past. To notify the
recipient party that you wish to have your phone number removed off their block
list please verify your existence:
After the tone please state your First and Last name. The blocked user states
their first and last name. (This also helps verify the caller is human)
Thank you; please confirm the phone number you wish to have unblocked."
The blocked user dials the phone number they wish to have unblocked, the system
confirms the information submitted by restating the blocked users First and
Last name as well as the phone number provided.
“If satisfied please press 1
now” Once 1 is pressed the automated system requests the user to
enter a randomly generated number to verify existence (i.e. 7192) [This
also helps verify the blocked caller is human], if the random numbers are
verified the system tells the requested block caller a short disclaimer as
example:
“Thank you for using the verification system, we will make an attempt to
contact the user via automated message to request on your behalf that you
request to have your phone number (repeats the number provided by the blocked
user) to be unblocked, please take note that if the user wishes to continue to
block your number you will not be able to contact this user for the duration of
the block time which can be up to 120 days or until the recipient
removes your number [System restates phone number provided by the blocked
caller] from their block list. A response can take several days. If there
is no response, your number may remain on the callers block list until the
duration of the block list time or until the recipient has removed your number
off the block list. Thank you for using our verification process; Good bye.
“
(The call ends and then the blocked caller must wait for the end user to accept
or reject their unblock request, there is no time limit on this, if the
recipient does not select an option during the automated unblock request, the
end user must manually remove if off their list by pressing *12 at the
dial tone and wait for the options to remove previously blocked numbers, or
manually input a previously blocked number).
*Note: The full details are not publicly released, this is just a quick summary of what to expect with the roboblock 12 system, there are many other options to unblock, and the system will be written using up-to-date technology, this system was invented with the consumer in mind, all the consumer has to do is Dial *12 at the dial tone and press 1 to block a number, that is it, no further actions are needed from the consumer to block a number, the robocaller must do all the work, the system was also invented to help users request to be unblocked easily if they are real humans, disabled, elderly and more. Also the system has already been updated with the information to prevent caller ID spoofing, the system also will NOT allow the blocking of reserved phone numbers such as government, 911 and more it will not be possible to use caller id spoofing to get around this system. Good luck to all the submissions released! Thank you for your support friends, family and viewers to my website.
Roboblock 12 submission url: http://robocall.challenge.gov/submissions/11206-shawn-davis
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